Terms & Conditions

1. In case of an accident caused by the hirer and/or driver, the hirer and/or driver will have to pay the excess fees, The daily rental for the amount of days that the vehicle requires to be fully repaired and 20% of the total agency repair invoice due to the effect on the residual value of the vehicle after being repaired. The hirer and/or driver is responsible for the vehicle during the agreed rental period and is responsible for any damages due to carelessness, negligence or intention.
2. In case of any accident, please report to LADA UAE for assistance and contact the police to attend the location for safety and legal procedures. Failing to do so will result in paying for all damages or replacement of the vehicle. The hirer and/or driver is not allowed to repair or modify anything on the hired vehicle without informing LADA UAE.
3. The LADA UAE vehicles are not allowed to be used on or in racetracks, flooded areas off road, desert, safari or any environment which can cause damage to the vehicle. The hirer and/or driver is not allowed to use the hired vehicle to pull, recover or jumpstart any other vehicle. The hirer and or driver will hold all liabilities as the insurance does not cover the mentioned damages.
4. In the case of any accident is caused due to the hirer and/or driver being under the influence of alcohol, drugs or any substitute that affects the driving ability. The hirer and/or driver will have to pay a full compensation of all damages and rental for the days the vehicle requires to be fullv repaired or replaced.
5. The insurance coverage does not apply for the following damages: front windscreen, glass, tires, rims, upholstery, and stone chips during the rental. These will be charged accordingly to the hirer and/or driver with fixed estimated quotations by the LADA UAE management with full liability to the hirer and/or driver.
6. The minimum age restriction is 21 years for luxury vehicles and 25 years old for sport cars. The hirer and/or driver is not allowed to permit access of the vehicle to any unlicensed person or a person under the age of 21 years old.
7. The hirer and/or driver holds full responsibility for the vehicle during the rental agreement period, it is recommended not to give access to any valet, car wash or hotel staff. The hirer and or driver must ensure that the vehicle is parked in a safe and secure location when its not in use. Any damages caused to the vehicle including to damages due to acts of nature will be the sole responsibility of the hirer and/or driver.
8. LADA DUBAI does not give permission to the hirer and or driver to drive the vehicle outside the U.A.E or sub rent the vehicle to an individual or company.
9. The hirer or driver is not allowed to stick any paper, foil or wrap on the vehicle due to damaging the protection layer on the vehicle.
10. LADA DUBAI absolves itself from any responsibility to loss of valuable belongings in the vehicle during or after the rental agreement.
11. It is hereby agreed upon between LADA UAE and the hirer or driver that in the case of a "Total Loss" (vehicle beyond repairs or theft) the hirer or driver will pay up to 30% of the total insured value. The hirer and or driver will continue to pay the daily rental for the duration until the insurance days out the amount.
12. The hirer and/or driver agrees to pay for all traffic and parking fines. LADA UAE reserves the right within one year after the end of the rental agreement, to claim any unpaid amounts like damages, traffic fines or violations from the hirer or driver. The hirer and/or driver must return the vehicle with a full tank of fuel, all our vehicles are delivered with a full tank and use Super 98 Petrol. If in any case the vehicle returns without a full tank, the hirer and/or driver will be charged for the missing fuel plus a 100 AED Admin fee.
13. For extension of the rental agreement, the hirer and/or driver will put in a written request to LADACar Rental to create an amended rental agreement. LADA UAE will approve the request subject to availability. In case of failing to do so, LADA UAE is permitted to increase the daily rental fee up to double the amount due to future loss of business. In case of any cancellation less than 24 hours prior to the booking date and time the full amount of the invoice will be non refundable.
14. One-day hire means 24 hours from the hour of receiving the vehicle. One-week hire means 7 days from the day and hour of receiving the vehicle. One-month hire means 30 days from the day and hour of receiving the vehicle.
15. All our cars are Non-Smoking due to hygiene and quality standards. If the hirer, driver or passenger decides to smoke in the vehicle, a fee of 2,500 AED will be charged for cleaning and sanitization of the car.
16. The hirer and/or driver is responsible for the interior and exterior of the hired vehicle. Wet clothing, creams or oils and jewelry may cause damages to the interior of the vehicle. In case of any damages, LADA Car Rental will charge the hirer and/or driver accordingly for those damages.
17. The deposit of minimum 5,000 AED and maximum of 20.000 AED is subject to vehicle age of hirer and or driver and duration of rental agreement.
18. The hirer and or driver is allowed to drive 250 kms a day and will be charged accordingly for excess kms. This will be stated on the front page of the agreement, subject to the vehicle and duration of the agreement.
19. The hirer and or driver is responsible for the excess insurance liability fee in case of an accident. This amount is calculated accordingly to the make and model of the vehicle and mentioned on the front of this contract.
20. The hirer and or driver is obligated to return the hired vehicle upon the request of LADA UAE due to service, updating documentation or any general requirement.
21. If a tourist hirer and or a driver starts an agreement on his home country or international license and changes status to resident, then the hirer or driver is obligated to update LADA UAE with their resident driving license and Emirates ID as per UAE Law. The tourist hirer and or driver must provide UAE with a copy of entry stamp before driving the vehicle.
22. The hirer and/or driver agrees that LADA UAE is permitted to submit a court file to the judge of urgent matters for a travel ban in the following cases: failing to return the vehicle on the agreed date and time or failing to pay any due amount (rent, fines, Salik or damages).
23. The hirer and/or driver agrees by signing this agreement, that diverting from any point made on this agreement will become a breach of contract and results to forfeiting the security deposit and involvement of the local authorities. The hirer or driver will pay liabilities for courts, lawyers and rental until the case is closed